We want all our customers to be satisfied with their orders. However, if this is not the case, you have 14 calendar days to return your item(s) from the delivery date.
All returns have a 10% restocking fee on the price of the returned product(s).
✦ Use our returns portal to request a return or exchange and you can print a return label (cost 6€). The return label expires after 3 working days.
✦ All returns must include a note with the order number inside.
✦ All products must be returned unused, or the items will be rejected and returned to you freight collect.
✦ Earrings cannot be returned for hygiene reasons.
✦ Rings MUST have the size tag attached (and not tampered with) or items will be refused and returned to you postage due.
✦ Please allow up to 7 days from receipt of item for us to process returns during sale periods.
