At KHLOE JOYAS, we offer exclusive promotions and discounts for our customers. To ensure a seamless shopping experience, we detail the terms and policies applicable to all our promotions below:
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Non-cumulative : Discounts and promotions cannot be combined with each other or with other offers, unless expressly stated otherwise.
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Exclusion of discounted products : Discounts or promotions do not apply to products that are already discounted, on clearance, in Outlet, or with any type of prior discount.
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Returns on Discounted Products : Products purchased at a discount or on sale cannot be returned, except in the case of a manufacturing defect. In this case, the customer must notify us within 24 hours of delivery.
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Validity period : All promotions have a specific validity period, which will be communicated with each campaign. Once this period has ended, the promotion cannot be applied or claimed.
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Application of promotions : Discount codes or promotions must be applied at the time of purchase. They cannot be applied retroactively to previously placed orders.
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Using promotional codes : Some discounts require entering a promotional code at checkout. It is the customer's responsibility to ensure the code has been entered correctly before completing payment.
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Minimum amount : To apply discount codes, the minimum purchase amount must be €35.
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Modifications and cancellations : KHLOE JOYAS reserves the right to modify or cancel any promotion without prior notice if errors, fraud or non-compliance with the established conditions are detected.
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Stock Limitations : All promotions are subject to stock availability. In the event of a stock shortage, KHLOE JOYAS is not obligated to restock the promotional products.
If you have any questions about our promotions, you can contact our customer service team via [email or WhatsApp].
Thank you for trusting KHLOE JOYAS.